LuminateCX Logo

Customer Experience Strategy. Evolved.

We understand that organisational leaders are struggling to harness and maximise their investments in marketing, data, integration, and AI technologies. We fix that through our proven process, Evolve.

Discover how

Our Mission

To drive growth, reduce cost and mitigate risk. Through our proven, customer experience transformation process, Evolve.

We help organisations, and their leaders, unlock more value from their customer and employee experiences. Our solutions drive growth, reduce costs, and protect your business, so you get the most from every investment.

Areas we specialise in

Every organisation is looking to grow through the acquisition and retention of customers, reducing unnecessary costs and mitigating risks. We see unique challenges that are typically unaddressed, restricting their ability to succeed in the following highly-connected core business operations.

Digital + MarTech

We design and optimise digital experiences across websites, marketing automation platforms, analytics tools, and customer data platforms to drive engagement and conversions.

Marketing + Customer

We design targeted marketing strategies and customer experience programs that maximise acquisition, retention, and lifetime value while optimising your marketing spend and ROI.

Data + AI

We design data strategies and AI solutions that unlock insights, automate processes, and drive intelligent decision-making while ensuring governance, compliance, and security.

Cloud + Infra

We design scalable cloud infrastructure and integration solutions that ensure reliability, security, and performance while enabling your business to operate with confidence.

Impact story

Brands we support
AEMO logo
Mater Foundation logo
ISUZU logo
Wesfarmers Health logo

Insights

All articles
Loading...

Meet our team

Steven Muir-McCarey
AI

Steven Muir-McCarey

Founder, Director of AI, Cyber and Integration

Steve has over 20 years' experience selling, building markets and managing partner ecosystems with enterprise organisations in Cyber, Integration and Infrastructure space.

Dan Shaw
MARKETING

Dan Shaw

Founder, Director of Marketing, Customer and Growth

With two decades experience working for global and domestic brands, Dan is a seasoned Marketing Leader who specialises in Growth, Operations and User Experience.

Anthony Hook
MARTECH

Anthony Hook

Founder, Director of MarTech, DXP and Digital

Anthony has been at the forefront of Marketing Technology (MarTech) within Australia having spent time with global consultancies and brands.

Contact us

Got an acute problem you need fixed now? Maybe you want to chat about the future. Well, we love chatting, so reach out and let's see how we can grow together.

Right arrow