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Scale Search Performance Connect Content to Customers

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Search and
Content
Audit

Are wanting to leverage more volume and performance from your search approach? Do you have reservations around AI will impact your approach to search?

Organisations that adopt a blended approach to search and craft content to customer experience, often see a greater lift in performance.

Additionally, with the explosion of AI into consumer searching behaviour, having the right frameworks in place are important to make sure your brand is presented accurate when AI search is mass adopted.

 

Book in a Search and Content Audit today.

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Inspirational Speakers

James T. Kirk

VP of Statistical Analysis +
Data Reconfiguration

Leonard McCoy

VP of Statistical Analysis +
Data Reconfiguration

Janice Rand

VP of Statistical Analysis +
Data Reconfiguration

Montgomery Scott

VP of Statistical Analysis +
Data Reconfiguration

"Having received a Growth Marketing Assessment, I was immediately able to make the necessary adjustments to focus efforts on growing our customer base. This lead to a doubling of enquiries for our business."

John Smith
CMO, Large Multi-National

Why choose LuminateCX?

We drive growth, reduce cost and mitigate risk.

We Are Experienced
We have been supporting digital-first organisations for the past 25 years maximise their investments in data, marketing, integration, and immerging technologies such as ai.

We Are Business Focused
We have over 60 combined years of real experience, worked with leading global and domestic brands to grow their business. 

We Are Strategic
We believe in the power and value of strategy, and are commercially-minded, business leaders. 

We Are Unbiased
We offer an unbiased and independent view as we have no commercial agreements or commissions in place. 

YOU MAY NEED TO KNOW

Frequently Asked Questions

Why the Evolve process?

Our proven Evolve process is structured to provide a comprehensive understanding of the current state, which can then be acted upon with Blueprints, transparency and best practice Roadmaps.
Our network of partners is provided in an independent and unbiased way, and we receive no commissions. 
The oversight and governance we provide, ensures that activities are course corrected at the right time to enable customer experience that aligns to organisational vision.

Why choose LuminateCX?

We have been supporting digital-first organisations for the past 25 years maximise their investments in data, marketing, integration, and immerging technologies such as AI.

We believe in the power and value of strategy, and are are commercially-minded, business leaders. 

We are unbiased and independent, and we have no commercial agreements or commissions in place. 

We have over 60 combined years of real experience, worked with some leading global and domestic brands.

Our focus is on enabling customer experiences that drive growth, reduce cost and mitigate risk.

What is the commitment during Evolve?

The SPARK session is a no-cost 90 minute discovery session.  These sessions are held with Executive leaders, Senior Directors and VPs.

Our IGNITE process typically takes between 4-8 weeks depending on the requirements.  We look to engage with senior and executive level stakeholders during this time to ensure that we are 100% aligned with the organisation vision.

The RADIATE support program is an ongoing enterprise strategy and governance as a service that keeps you on track.  Depending on requirements, this could operate weekly, Monthly or Quarterly.  It is combined with ongoing Blueprint updates.